No more paper lists: professional access with e-tickets and scanners

While you're searching, the line grows impatient and your pen blows from your hands. It's a scene we still see far too often on city walks and tours. It works, but professional? No, it's not really. Besides, a list like that is already outdated by the time it's printed.

In an age where we wave our phones everywhere, from museums to airplanes, your visitors expect the same from you. Why bother with paper when you can go digital? With the i-Reserve e-ticket module, you replace the checklist with a professional scanning experience.

How it works: from booking to pocket

The process starts right at the door—or rather, in your customer's inbox. You don't have to design tickets yourself or manually email codes. As soon as a tourist or group books a tour, i-Reserve does the work. We automatically insert a unique QR code into the confirmation email sent by the system. This is done via smart variables (such as {ETICKET}) in your email template.

Booking for a whole group? No problem. You can set up a separate ticket email for each individual participant (via {participants.ETICKET}). This way, everyone has their own ticket right on their phone. No more printing hassle, no more forgotten slips.

Scan, beep, move on

Then comes the crucial moment: the start of the tour. Your guide is waiting. Not with a clipboard, but with a smartphone. i-Reserve offers a free scanner app that your guide can install on their own phone.

The process is simple:

1. The visitor shows the QR code on his screen.
2. The guide scans the code with the app.
3. The system immediately gives a green light (or red, if something is wrong).

This ensures a quick flow. "Beep, welcome. Beep, welcome." Within a minute, you've checked in an entire group. It looks sleek and professional, and it immediately gives the visitor the feeling that everything is well-organized.

More than just "inside"

A paper list only tells you who should be there. A scanning system tells you the truth.

Every scan is recorded in the system in real time. A timestamp is immediately added to the booking.

This will give you valuable insights:

• Validation: Is this ticket valid for this specific tour at this time? Anyone trying to join with a ticket from yesterday will be immediately exposed.
• No-show management: After the day, you can see at a glance who had booked but wasn't scanned.
• Occupancy: You know exactly how many people actually went with the guide.

You tell the stories, we keep the gate

As a tour provider, you want to focus on the content. On the history of the city, the art in the museum, or the nature in the park. Access control is a necessary logistical aspect that shouldn't take up too much time.

Switching to e-tickets makes things easier for both you and your customer.

• No administrative work beforehand: The tickets send themselves.
• No hassle at the door: Scanning is faster than searching on a list.
• Always up to date: Last-minute bookings are instantly scannable.

So, leave that printer off and that clipboard at home. Start your next tour with a professional beep.

Ready for a professional entrance?

Want to see how easy it is to turn a confirmation email into an entry ticket? And how the scanner app works in practice? Try i-Reserve free for 30 days .