Email marketing can be a great way to connect with customers and promote your products or services, but if it's not read, it won't be effective. We'd like to offer some tips to increase your email open rate and make your marketing emails more readable. By following these tips, you can ensure your readers actually read your messages!

What is the email open rate?

The email open rate is the percentage of people who open an email out of the total number of people who receive it. A good open rate is around 20-30%. The email open rate indicates how successful an email campaign has been and whether its objectives have been achieved.


How can you improve your email open rate?

The average person checks their email several times a day, but that doesn't mean they're always in the mood or have time to read every message in full. So, how can you ensure your customer actually opens and reads your email?

A catchy preheader in your emails.

Most people are familiar with the importance of a good/catchy subject line, as is setting up the SPF record in your DNS. But the first sentence/paragraph of an email also influences the percentage of emails read. This first text in your email is also called a snippet or preheader.
The preheader is the text that appears in the inbox next to the subject line, and it's a great way to engage your readers. Here are three tips for writing a compelling preheader:

  • Make it relevant: The preheader should be related to the content of the email so people know what to expect.
  • Keep it short: Keep your preheader short and sweet so people will want to read the rest of your email.
  • Add a CTA: Include a call to action in your preheader to encourage readers to open the email and learn more.


Effect of a higher email open rate

When the message read rate improves, major email providers will positively value the sender domain, and messages will be less likely to end up in the spam folder. Because it's the first text in your email, many email clients like Gmail, Outlook, and the iPhone's email client will display this text (or part of it) as a preview in the message list immediately after the subject line.


Higher email open rates with the i-Reserve reservation system

In the i-Reserve In your booking system , you can easily configure different preheader messages using template section blocks. These blocks can be included in an email template. This allows you to quickly and easily A/B test which snippet increases the percentage of messages read. This leads to a better-informed customer and a higher email open rate.


How to increase the readability of emails?

But once customers have opened your email, they naturally want to read it, understand the information, and be prompted to take action. There are a few key things you can do to make your marketing emails more readable and increase the chances of them being opened. First, keep subject lines short and to the point. You want to give recipients a clear idea of ​​what to expect from reading your email.
Second, use images sparingly. Too many images can make an email look cluttered and difficult to read. And finally, make sure the content of your email is organized logically. Use clear headings and subheadings to break up the text and help recipients quickly scan and find the information they're looking for. By following these simple tips, you can increase your email open rate and make your marketing emails more effective.


What is the right time to send emails?

There's no definitive answer to this question, as it depends on your industry, the type of email you're sending, and your target audience. However, there are some general rules of thumb you can follow
: Send emails between Monday and Thursday, preferably in the morning or early afternoon
. Avoid sending emails on weekends or holidays
. If you're targeting consumers, send emails in the evening, when people are likely to check their inboxes before bed.


Combine email marketing with review collection

Email marketing is a great way to reach potential customers and let them know about your product or service. It's also a great way to reach current customers and inform them of promotions, news, or availability. Email marketing can also be used in conjunction with collecting reviews .

Positive reviews can make your business a success. Collecting reviews shows potential customers that your product or service is popular and well-liked. This can increase the likelihood that they'll choose your company over others. You can also use positive reviews in your email content. This helps build trust with potential customers and encourages them to use your product or service.
You can create an email template from within the i-Reserve to invite customers to write a review. Or you can include a button in your marketing email inviting customers to leave a review.


What can i-Reserve do for you?

During a phone support session, we can help you set up preheaders and incorporate them into your email templates. We can also discuss emails in more detail during a workshop and work with you to create an email campaign.


Curious about our reservation system?

Check out our various DEMO websites to contact for questions or additional information . We're happy to help. Want to try our reservation system for 30 days? Sign up and register your subdomain.


More information

Improve email delivery

The Hidden Metrics of Email Deliverability​

Importance of your preheader

November 2017