Discover the benefits of Narrowcasting via the i-Reserve reservation system

What is Narrowcasting?

Narrowcasting is a form of communication in which specific information is shown to a specific audience, in a specific place and at specific times. In the case of reservation data, narrowcasting can, for example, be used to inform customers about their reservation immediately upon arrival. This may concern the distribution of rooms in a hall complex or the location of the various activities. By showing this information on a screen, customers immediately know where to go and what to expect. This contributes to a smooth and customer-friendly experience. The design of such a screen can be customized to suit the corporate identity and wishes of the organization.

Narrowcasting and i-Reserve

The i-Reserve reservation system is designed to streamline the reservation process and with the integration of narrowcasting it can become even more powerful. Imagine that you meeting rooms and you want to show in real-time which rooms are reserved and which are available. This is where narrowcasting and i-Reserve work together. Using the i-Reserve we can retrieve data, such as the status of room reservations. This data is then displayed on a screen, allowing customers and staff to see availability at a glance.

The technical aspect of this may sound a bit complicated, but it is very common for us. Using the API to retrieve data is like asking the i-Reserve reservation system a question and getting the answer in the form of data. We then use code to take that data and display it in an understandable and visually appealing way. In this way, narrowcasting can contribute to a more efficient reservation system, by showing relevant information in real-time to both customers and staff.

Flexibility and adaptability

Flexibility and adaptability are the second strongest points of digital signage. With smart programming and a little creativity, you can use one HTML file to fill multiple screens with different content, which are displayed as a kind of slideshow. If desired, an HTML file can also be created per screen. We will always do this in consultation with you.

You can show all bookings from today, but you can also choose to only show bookings that are taking place at the moment or a combination of both. So instead of being presented with an overwhelming amount of information, customers and staff can see exactly what they need to know, when they need to know it.

Imagine you run a hotel that rents out meeting rooms. With narrowcasting and i-Reserve you can automatically show on the screen the reservations that are taking place at that moment and where. No more confusion about who should be where, and no more wasted time searching for this information. Everything you and your customers need, right there on the screen. If you want to go one step further, you can also hang a screen in the meeting room itself with specific information for the customers of that room.

Integration with other services

In addition to the flexibility and adaptability of narrowcasting, the great thing about narrowcasting is that it is not just limited to showing reservations from i-Reserve . You can also display news feeds from nu.nl, current weather reports and other relevant information.
So while your customers wait for their appointment, they can read the latest news, check the weather forecast for the coming days, or even learn interesting facts. All you need is an API to retrieve the data, just like we did before with the i-reserve data.

This is where the real power of digital signage comes into play. It is not only a tool to show specific information to a specific audience, but it is also a platform to share a variety of useful and interesting information.

Improve customer interaction

And finally, an important part that is close to the heart of every entrepreneur: customer interaction. How can narrowcasting help with this? Imagine that you run a conference center with several rooms. Customers come in and wonder where their room is. With digital signage you can solve this problem before it even starts.

Upon entering, customers can see a screen with the layout of the rooms and which events are taking place where. No more confusion, no long lines at reception, just a smooth, efficient experience for your customers from the moment they walk in.

But it doesn't stop with the layout of the rooms. You can also display other useful information such as the program for the day, the speakers, break times, and even where the nearest toilets and exits are.

The great thing about this is that it not only improves your customers' experience, but it also makes your employees' lives a lot easier. They can focus on other important tasks instead of constantly answering the same questions.

Customization and personalization

Now that we've talked about all the benefits of digital signage, let's talk about something that really makes a difference: customization and personalization. Because every company is unique and has its own specific needs.

With narrowcasting via the i-Reserve reservation system we can create a solution that is perfectly tailored to your company. So you can fill different screens with exactly the information you want to share. And the best part is that this can be updated in real-time.

In addition, the screen can also be completely designed in your own style, perfectly tailored to your company. Whether you want a sleek and modern design or something more traditional and homely, we create a look that fits seamlessly with your brand identity. This way, your customers not only receive relevant information, but they also feel truly connected to your company.

Discover the power of narrowcasting via i-Reserve yourself

From showing reservations from i-Reserve to integrating news feeds from nu.nl and weather reports, narrowcasting offers a wide range of possibilities. Narrowcasting can also improve your customer interaction by showing information on a screen upon arrival, such as the layout of rooms. This allows you to create a smooth and efficient experience for your customers. And let's not forget how flexible and adaptable digital signage is. With customization and personalization, you can create a solution that perfectly fits the unique needs of your business.

The potential of narrowcasting is therefore enormous. It's more than just a data visualization tool - it's a platform that can help you take your communications to the next level, improve your customer interactions and make your business more efficient. So whether you run a conference center, a hotel or another type of business, discover the possibilities of digital signage in combination with the i-Reserve reservation system. Knowing more? Please contact us, we will be happy to help you.