Slack
Slack is a messaging app that is being used by more and more companies to let teams communicate with each other. A link can be made with i-Reserve . For example, every time a reservation comes in or a change is made, you can have this reflected in Slack.
Your Slack linked to i-Reserve
An automated workflow is possible between i-Reserve and Slack. All kinds of use cases are conceivable. You normally use Slack for communication in your team. It is conceivable that you want to post a message about certain events. This may be when a reservation is placed, changed, a customer is created or when a customer or company changes status. Those events are called triggers. When a trigger occurs, the associated data is sent to Slack. Here you can build in the IF-THEN constructions. In some cases you want a message, in other cases you don't. You can then use all fields in the message to post a clear message.
An example:
What is linked?
To ensure that both systems work well together, they exchange data.
You can see which data is sent in the table below. It should be noted that Slack does not fundamentally store this data (in structured form). A message is composed based on fields that are composed. It is important here that privacy-sensitive data is taken into account.
| i-Reserve | Direction | Slack |
|---|---|---|
| Reservation | Message | |
| Customer | Message | |
| Company | Message |
More information?
Reference information Microsoft Flow Slack connector