
i-Reserve and Slack
With Slack your team automatically gets a message when a booking comes in or when something changes in i-Reserve.
Type: APIFrom: Silver
| i-Reserve | Slack | |
|---|---|---|
| Booking (placed or changed) | goes to | Message |
| Customer (created or new status) | goes to | Message |
| Company (new status) | goes to | Message |
How it works
The integration runs through Power Automate (formerly Microsoft Flow) and Microsoft's Slack connector. Events in i-Reserve are the triggers: a booking is placed or changed, a customer is created, or a customer or company changes status. On such a trigger the data goes to the flow, and with if-then conditions you decide when a message appears in Slack.
What it delivers
Your team sees right away in Slack, where it already communicates, what happens in i-Reserve. You decide which events produce a message and which fields it contains, so every message is clear.
What you need
For this integration you need a Slack workspace and a Power Automate account.
Reference — information on the Microsoft Flow Slack connector

Extra options
Privacy: Slack does not store the data in a structured way, but posts a message made up of fields; pay attention to which privacy-sensitive data you put in the message.
Custom fields: you can also use booking and customer fields you added yourself in the message.
How to switch it on
- Connect i-Reserve to Power Automate with a custom connector
- Create a flow with an i-Reserve trigger, such as a new or changed booking
- Add the Slack action and use conditions to decide when a message is sent
- Choose the fields for the message and test
Simply do it yourself, or have it included in the setup.
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