Integration · Office tools

i-Reserve and Slack

With Slack your team automatically gets a message when a booking comes in or when something changes in i-Reserve.

Type: APIFrom: Silver

What gets exchanged
i-ReserveSlack
Booking (placed or changed)goes toMessage
Customer (created or new status)goes toMessage
Company (new status)goes toMessage

How it works

The integration runs through Power Automate (formerly Microsoft Flow) and Microsoft's Slack connector. Events in i-Reserve are the triggers: a booking is placed or changed, a customer is created, or a customer or company changes status. On such a trigger the data goes to the flow, and with if-then conditions you decide when a message appears in Slack.

What it delivers

Your team sees right away in Slack, where it already communicates, what happens in i-Reserve. You decide which events produce a message and which fields it contains, so every message is clear.

What you need

For this integration you need a Slack workspace and a Power Automate account.

Reference — information on the Microsoft Flow Slack connector

How the integration with Slack works

Extra options

Privacy: Slack does not store the data in a structured way, but posts a message made up of fields; pay attention to which privacy-sensitive data you put in the message.

Custom fields: you can also use booking and customer fields you added yourself in the message.

How to switch it on

  1. Connect i-Reserve to Power Automate with a custom connector
  2. Create a flow with an i-Reserve trigger, such as a new or changed booking
  3. Add the Slack action and use conditions to decide when a message is sent
  4. Choose the fields for the message and test

Simply do it yourself, or have it included in the setup.

Manual for this integration

Connect Slack and done?

Try it free for 30 days, we set the integration up with you. Or book a demo.

Try 30 days free