Integration · Office tools

i-Reserve and Box

With Box you have orders signed digitally through Box Sign, and the signed document automatically comes back to the order in i-Reserve, together with the signing log.

Type: NativeFrom: Bronze

Try 30 days free All integrations

What gets exchanged

i-Reserve		Box
Order at "request signature"	goes to	Signing request through Box Sign
PDFs from your order templates	goes to	Documents in the i-Reserve folder
Customer and company details	goes to	Prefilled fields
Order status (signed, declined or expired)	comes back from	Outcome of the signing request
Order documents	comes back from	Signed document and signing log

How it works

When you set an order to the status "request signature", i-Reserve creates the PDFs from your order templates, places them in a dedicated folder in Box and sends the customer a signing request through Box Sign. When the customer signs, declines or lets the request expire, Box reports back immediately: i-Reserve updates the order status and stores the signed document and the signing log with the order.

What it delivers

Your customers sign orders and contracts legally on any device, wherever and whenever suits them, without printing, scanning or post. The signing request goes out automatically as soon as the order is ready, and the signed document sits with the right order without any follow-up work. With the signing log you can show who signed when.

What you need

For this integration you need your own Box environment with Box Sign, with access to the Box Developer Console and the Box Admin Console. The integration works on orders, not on individual bookings, and uses your order templates. You also need the Order module.

Box Sign

Extra options

Storage: the documents are kept centrally in Box and also come back to i-Reserve as order documents.

Prefilled: fields in the document can be prefilled with customer or company details.

Final copy: a fixed email address can receive a copy of every signed document.

After signing: send the customer to a page of your choice once they have signed.

How to switch it on

Create a JWT app in the Box Developer Console and authorise it in the Box Admin Console
In i-Reserve, add a Box.com integration under Admin → Integrations and request authentication
Choose the order templates and the order field for the signing request
Set the integration to active and test with an order at "request signature"

Simply do it yourself, or have it included in the setup.

Manual for this integration

Frequently asked questions about Box

What is the integration between i-Reserve and Box?

With the integration you have orders from i-Reserve signed digitally and legally valid through Box Sign: the signing request goes out automatically and the signed document comes back to the order automatically, together with the signing log.

How does digitally signing an order work?

When you set an order to the status "request signature", i-Reserve creates the PDFs from your order templates, places them in a dedicated folder in Box and sends the customer a signing request through Box Sign. After signing, the signed document comes back to the order automatically, together with the signing log.

Is a digital signature through Box Sign legally valid?

Yes. Box Sign provides a legally valid electronic signature with a signing log, so you can always show who signed and when.

What happens if a customer does not sign?

Box reports the outcome back straight away and i-Reserve updates the order status: signed, declined or expired. That way you see the current state in i-Reserve right away, without manual follow-up.

Where are the signed documents kept?

The documents are stored centrally in Box and also come back automatically as an order document in i-Reserve, so everything is with the right order.

Do I need my own Box account?

Yes, the integration works with your own Box environment with Box Sign, with access to the Box Developer Console and the Box Admin Console. You also need the Order module. The steps are in the manual.