Integrating i-Reserve with MplusKASSA offers a seamless transition from online reservations to in-person orders for organisations such as bowling alleys. This collaboration between i-Reserve, an online reservation system, and MplusKASSA, the flexible and user-friendly point-of-sale software, creates a wealth of benefits. In this blog, we highlight the key advantages of this integration for bowling alleys.


Efficient Business Operations

The integration ensures streamlined business operations for your organisation. When your customers make an online reservation via i-Reserve, their details are automatically transferred to MplusKASSA. This includes essential information such as Customer ID, address, contact details, and reservation specifics. This automatic data transfer minimises the risk of errors and saves valuable time that would otherwise be spent on manual data entry.


Save Time and Experience the Benefits of Automation

Bowling alleys often experience peak periods, particularly at weekends and during holidays, when customers arrive simultaneously and want to play. The direct integration between i-Reserve and MplusKASSA ensures that reservations are processed swiftly, reducing the pressure on reception staff and allowing customers to be directed to their lane more quickly. This improves throughput and enables the bowling alley to serve more customers without additional waiting times.


Reduced Administrative Burden

Manually transferring reservation data to the point-of-sale system is time-consuming and prone to errors. The automatic data transfer via the integration between i-Reserve and MplusKASSA significantly reduces the administrative burden for your organisation. This allows your organisation to devote more time to customer interaction and delivering a streamlined bowling experience.


Improved Customer Experience

For customers, this integration offers a user-friendly experience. They can easily and quickly reserve a bowling lane online, and upon arrival their details are already available at the till. This speeds up the check-in process, allowing customers to spend more time on the lanes. Moreover, any additional orders, such as food and drinks, can be added directly to the reservation and settled in a single transaction.


Flexibility in Reservations

Another key benefit is the flexibility in managing reservations. You can decide for yourself when reservations are transferred from i-Reserve to MplusKASSA. This can be on the day of the reservation, but also earlier or later, depending on your organisation's preference. This flexibility ensures that your workflow is optimised and tailored to your specific needs.


Full Integration of Services

The integration between i-Reserve and MplusKASSA goes beyond reservations and payments alone. It also includes the transfer of prices and options, enabling your organisation to add extras or special offers that customers can select when making their reservation. This gives your organisation the opportunity to diversify its offering and provide more personalised services.


Why Choose i-Reserve as a Reservation System for Bowling Alleys?

  • With i-Reserve, customers can make online reservations at any time of day via a booking dialogue tailored to your corporate identity;
  • With the i-Reserve reservation system, customers can pay with ease thanks to straightforward integrations with payment providers;
  • Want to let customers book a package? Do you offer bowling combined with a dinner, for example? No problem with i-Reserve;
  • No commission fees — just a fixed monthly licence fee;
  • All reservations in one clear, easy-to-read schedule;
  • Our helpful support team ensures that your reservation system operates smoothly in line with your organisation's needs.


Point-of-Sale Integration

The integration of i-Reserve with MplusKASSA is a game-changer for bowling alleys. It offers a streamlined, efficient, and customer-friendly solution that simplifies your business operations and boosts customer satisfaction. Through automation and data exchange, your organisation can focus on what truly matters: delivering an exceptional experience to your customers. With this integration, your organisation positions itself as a frontrunner in the industry, ready to embrace the challenges and opportunities of the (digital) future. View our references for confirmation.


Want to Find Out More About i-Reserve?

To test the i-Reserve system, we offer a free 30-day demo in which you can explore all the features. We guide you through the entire process so you won't be faced with any unexpected questions. You can also schedule a free consultation, call us on 030 670 5472, or send an email to info@i-reserve.nl.

maart 2024