i-Reserve: the online reservation system for tours. Whatever kind of tour you want to give; from city walk to Segway tour, it is all possible with our flexible reservation system.
Manage tours, opening times, prices and packages from one online reservation system and automate the process as much as possible so that you have time for more fun things. With our smart online reservation system you can keep an overview of reservations, customers, payments and send emails and invoices in your own corporate identity. You offer your customers insight into available events, the option to reserve online, pay and manage reservations. You can quickly schedule guides, print out attendance lists and see which tours are going well.
Functionalities
What are the options of the tour reservation system?
i-Reserve contains many standard options when it comes to booking guided tours. You can expand these options by purchasing additional modules that make your reservation system even more complete. The list below is just a selection of the many possibilities and benefits.
Schedule
In the reservation system you get a clear view of all tours in a schedule for both customers and your employees.
Reserve online
Through the online reservation system, customers can book various tours online 24 hours a day, on both PC and mobile, and can also cancel or change them themselves.
Search & Book
Allow customers to search and filter by available tours. For example, you can filter by language, location and date in the reservation system.
Scheduling staff
Easily assign staff to a booked tour in the system and immediately see who is available.
Tasks
In addition to managing reservations, you can create internal tasks for yourself or colleagues in the online reservation system. You can set a deadline here, link a category and possibly a customer or company.
Attendance sheet
The booking system gives you an easy overview of all participants who have reserved. Both online and automatically sent by e-mail or conveniently print out an attendance list.
Flexible
In the online reservation system you can set up tours at different locations and in different languages.
CRM
In addition to a reservation system i-Reserve is also a CRM system where you can keep track of all customer and company data. With a handy overview of all sent emails.
Customer discount
Let the system automatically calculate a fixed customer discount when making a reservation. In addition to a discount, you can also link a specific group of customers to certain tours that can only be booked by them.
Reports
Extract statistics from the reservation system through filtering. You can also send this automatically to e-mail addresses. This way you know which tours are going well and how much turnover you are generating.
Pay online
Guided tours can be booked by new customers and paid immediately using the payment module of the reservation system.
Waiting list
If a tour is full, customers can register on the waiting list via the reservation module and they will automatically be registered for a tour when a place becomes available again.
Modules
Additional options via our modules
You are looking for software that makes your work easier. But not everyone needs the same solution. i-Reserve is modular and can be customized, you only pay for the modules you need.
Book online
Save time and let your customers make a reservation online with this module. You decide which reservation dialogue you want to work with: appointment calendar, schedule or a search & book function.
More info Pay online
With this module you can link i-Reserve to a Payment Service Provider, such as Buckaroo or Cardgate. This allows your customers to easily pay their reservations or subscription costs online.
More info Invoice
With this module you can prepare invoices based on reservations. You can also use additional functionalities such as partial invoices, merging draft invoices, creating direct debits and much more.
More info TEXT MESSAGE
With this module you have a completely new medium. All messages that can be sent by default in an email are now also possible with SMS, such as sending a reminder.
More info Export
With this module you can export data to your financial administration. The balances are updated immediately. There are several interfaces available to, for example, REMS, Exact, Visma Cash, King, Accountview, Mamut, Snelstart, iMuis and Twinfield.
More info Cutting card
With punch cards, customers can pay in advance for multiple reservations. The most commonly used method is to offer a cutting card with more credit. This way you can easily give a discount.
More info Gift voucher
With the Gift Voucher module you get a new marketing tool: the use of discount codes. Customers can purchase a gift voucher. Or offer discount codes yourself.
More info Subscription
Do subscription fees have to be paid periodically? For example, with this module you can easily generate monthly or annual invoices for your members.
More info E-ticket
The module can be used as access control. Scanning the e-tickets with our free scanner application immediately records the presence of your visitor(s).
More info CRM
With this module you can set up i-Reserve with relationship management options. Give your customer a status, load emails and create advanced orders.
More info
Who we work or have worked for: