Everything about an online reservation system
As a business owner, you often run out of time because you are mainly concerned with peripheral matters such as creating and changing reservations. One way to make things easier for your customers and yourself is to set up an online reservation system. This way, customers can quickly and easily make appointments and reservations without being dependent on opening hours. In this article we discuss the benefits of online reservation systems for both companies and customers
What is an online reservation system?
An online reservation system is a booking software that allows businesses to manage and accept customer reservations. It can be used for any type of company that takes reservations, such as boat rentals, sports clubs, courses, meeting rooms, etc. Customers are able to make appointments or reservations through the company's website 24 hours a day without always having to call during working hours. i-Reserve will automatically send confirmation emails to both the customer and the company.
Benefits of an online reservation system for both companies and users
An online reservation system offers many advantages for both you and your customers. The first advantage is that you no longer have to spend time answering telephone or email questions about reservations. This allows your employees to focus on more important tasks. i-Reserve also always offers an up-to-date overview of all online reservations made via the system. This helps you keep an overview of all bookings. You can also decide for yourself which information (e.g. reservations, statistics) you want to see in the i-Reserve reports.
It is a great advantage for customers that they can book at any time of the day or night without having to worry about opening hours. They also have direct insight into all options and availability.
The reservation system for (sports) companies, recreation, rental and courses
The i-Reserve online reservation system is a booking system for, among other things, (meeting) rooms, sports and courses. But i-Reserve also makes making appointments or planning experiences and events easy.
Recreation reservation system
i-Reserve is the perfect solution for companies in the recreation industry. With our online recreation reservation system, customers can easily reserve activities, from bowling alley to escape room. Making appointments and planning sports activities is also a piece of cake with our reservation system.
Reservation system for (sports) companies
Your company probably organizes exercise classes that people can participate in. To do this, they must first schedule a time slot. This is a lot of work and often leads to double bookings or other errors that cost the organization extra money and resources. With the i i-Reserve sports reservation system you prevent this and save valuable time!
You can determine when visitors can make reservations based on certain rules. These rules ensure that there is always sufficient space available throughout the year for everyone who wants to participate in the activity at a certain time, without having to log in to the system every day. You can also block periods for training, for example.
Rental reservation system
Do you have a rental company? i-Reserve the ideal booking system for rentals . From boat rental to electric scooters, it is all possible. And automate as much of the reservation process as possible so that you have time for more fun things. This way you can send automatic confirmations and invoices in your own corporate identity after a booking.
Customers can easily find and book your offer on a website. This saves you time and money, because customers no longer have to call during office hours. You then keep an overview of reservations, customers and payments in the reservation system.
Course reservation system
Thanks to the flexible nature of i-Reserve the reservation system is also very suitable for reserving courses . You manage the courses, schedule trainers and send invoices from one system and in your own corporate identity.
You also offer your customers insight into available courses at any time and give them the option to reserve, pay and manage their registrations directly online. Is a course full? Have customers register for a waiting list in advance. options of i-Reserve for courses here .
How can an online reservation system help improve customer service
An important advantage of an online reservation system is that it can improve customer service. We've mentioned it before, but customers can book appointments and activities online 24 hours a day, 7 days a week, which can save them time. This improved convenience will likely result in more repeat customers. Finally, online reservation systems make it easy for businesses to automatically notify their customers of any changes or updates to their appointments. All these factors together create a better overall customer experience and strengthen the relationship between company and customer.
From how many reservations does a reservation system pay for itself?
The i-Reserve reservation system is available from 39 euros per month. A Silver license with Online booking module only costs €68.95 excl. VAT per month. This is a fixed amount per month. So you do not pay per reservation made. From how many reservations per month do you earn this back?
Principles:
A colleague who accepts reservations has a minimum hourly wage of net 10 per hour. Accepting and processing a reservation by telephone takes an average of 15 minutes.
If you process 28 reservations in 1 month, it will cost approximately 28 * 0.25 hours (15 minutes) = 7.5 hours. 7.5 hours times €10 costs the company €70 per month. A reservation system therefore pays for itself with 28 reservations = 7 reservations per week.
How do you put an online reservation system on your website?
Putting an online reservation system on your website may sound complicated, but it is certainly not. want to use the i-Reserve reservation system We link it to the website via a 'book now' button on your website. The domain will have the same styling as your website, so customers will not notice that they are on a different website. It is also possible to use an API to link your website to the reservation system. Check out our references to see how customers have implemented this on their website.
Links with a reservation system
There are various ways to link with other software. For example, we have native links with various payment providers and you can integrate i-Reserve But it is also possible to link with office tools and calendars. There are also native links available for leisure activities. Will you go one step further? Then you can fully automate everything by linking access control
i-Reserve; the online reservation system
contact us today We are happy to help you. Turn visitors to your website into customers with the i-Reserve online reservation system.